In order to return your Jigsaw item(s), on the next screen you will need to enter your 7-digit Order Number in the following format: 1234567, and your Postal Code or Email Address.

You can find your Order Number on your Order Confirmation email or in the top right hand corner of the Despatch Note included in your parcel.

If you have any queries, please do not hesitate to get in touch with our Customer Services team at customercare@jigsaw-online.com

Get started with your return